I exaggerate not in describing this service as our “bible”, we would not be able to keep in communication with so many agents without this
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Essential for the operation of our Website, enabling you to navigate and use its features. Without these cookies, certain services cannot be provided.
Name
Description
Duration
Service URL
wordpress_sec
Used to track the user across multiple sessions.
15 days
-
wordpress_logged_in
Used to store logged-in users.
Persistent
-
comment_author_url
Used to track the user across multiple sessions.
Session
-
comment_author_email
Used to track the user across multiple sessions.
Session
-
comment_author
Used to track the user across multiple sessions.
Session
-
wordpress_test_cookie
Used to determine if cookies are enabled.
Session
-
comment_author
Used to track the user across multiple sessions.
Session
-
comment_author_email
Used to track the user across multiple sessions.
Session
-
comment_author_url
Used to track the user across multiple sessions.
Session
-
wordpress_logged_in
Used to store logged-in users.
Persistent
-
wordpress_sec
Used to track the user across multiple sessions.
15 days
-
wordpress_test_cookie
Used to determine if cookies are enabled.
Session
-
Cookie Preferences
This cookie is used to store the user's cookie consent preferences.
30 days
-
Marketing cookies are used to follow visitors to websites. The intention is to show ads that are relevant and engaging to the individual user.
Name
Description
Duration
Service URL
_hjShownFeedbackMessage
This cookie is set when a visitor minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if they navigate to another page where it is set to show.
365 days
-
_hjMinimizedTestersWidgets
Hotjar cookie. This cookie is set once a visitor minimizes a Recruit User Testers widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
365 days
-
_hjDoneTestersWidgets
Hotjar cookie. This cookie is set once a visitor submits their information in the Recruit User Testers widget. It is used to ensure that the same form does not re-appear if it has already been filled in.
365 days
-
_hjMinimizedPolls
Hotjar cookie. This cookie is set once a visitor minimizes a Feedback Poll widget. It is used to ensure that the widget stays minimizes when the visitor navigates through your site.
365 days
-
_hjDonePolls
Hotjar cookie. This cookie is set once a visitor completes a poll using the Feedback Poll widget. It is used to ensure that the same poll does not re-appear if it has already been filled in.
365 days
-
_hjTLDTest
When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.
session
-
_hjSessionStorageTest
This cookie checks if the Hotjar Tracking Code can use Session Storage. If it can, a value of 1 is set.
Session
-
hjViewportId
This cookie stores user viewport details such as size and dimensions.
Session
-
_hjClosedSurveyInvites
Hotjar cookie. This cookie is set once a visitor interacts with a Survey invitation modal popup. It is used to ensure that the same invite does not re-appear if it has already been shown.
365 days
-
_hjIncludedInSample
Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
365 days
-
hj_visitor
hotjar uses cookies to enhance the user’s experience on our website, for example to complete forms, navigating the site, and identify returning users and offer related content. Users can control the use of cookies at the individual browser level.
Session
-
_hjid
Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
365 days
-
_hjHasCachedUserAttributes
This cookie sets when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Hotjar does not track users across different sites. Ensures data from subsequent visits to the same site are attributed to the same user ID.
365 days
-
_hjLocalStorageTest
This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted immediately after creating it so the expected storage time is under 100ms.
-
-
_hjCachedUserAttributes
This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.
session
-
_hjUserAttributesHash
User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.
session
-
_hjCookieTest
This cookie checks to see if the Hotjar Tracking Code can use cookies. If it can, a value of 1 is set.
Session
-
_hjSessionResumed
A cookie that is set when a session/recording is reconnected to Hotjar servers after a break in connection.
session
-
_hjSessionRejected
If present, this cookie will be set to 1 for the duration of a user’s session, if Hotjar rejected the session from connecting to our WebSocket due to server overload. This cookie is only applied in extremely rare situations to prevent severe performance issues.
session
-
_hjSessionTooLarge
Causes Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit.
session
-
_hjSessionUser_
Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
365 days
-
_hjSession_
A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session.
30 minutes
-
_hjIncludedInSessionSample
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit
30 minutes
-
_hjIncludedInPageviewSample
This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's page view limit.
30 minutes
-
_hjFirstSeen
The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.
30 minutes
-
_hjAbsoluteSessionInProgress
The cookie is set so Hotjar can track the beginning of the user's journey for a total session count. It does not contain any identifiable information.
30 minutes
-
_hjptid
This cookie is set for logged in users of Hotjar, who have Admin Team Member permissions. It is used during pricing experiments to show the Admin consistent pricing across the site.
session
-
__hssc
This cookie keeps track of sessions.
30 minutes
-
hubspotutk
This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts.
13 months
-
__hstc
The main cookie for tracking visitors.
13 months
-
hs_langswitcher_choice
This cookie is used to save the visitor's selected language choice when viewing pages in multiple languages.
2 years
-
hs-membership-csrf
This cookie is used to ensure that content membership logins cannot be forged.
session
-
__hsmem
This cookie is set when visitors log in to a HubSpot-hosted site.
1 year
-
hs-messages-hide-welcome-message
This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed.
1 day
-
messagesUtk
This cookie is used to recognize visitors who chat with you via the chatflows tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser.
13 months
-
__hssrc
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser.
session
-
hubspotapi-prefs
This is used with the hubspotapi cookie to remember whether the user checked the 'remember me' box (controls the expiration of the main cookie's authentication).
1 Year
-
hubspotapi
This cookie allows the user to access the app with the correct permissions.
7 days
-
hs-messages-is-open
This cookie is used to determine and save whether the chat widget is open for future visits.
30 minutes
-
__hs_notify_banner_dismiss
This cookie is used when the website uses a Notify consent banner type.
180 days
-
hs_ab_test
This cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before.
session
-
__hs_gpc_banner_dismiss
This cookie is used when the Global Privacy Control banner is dismissed.
180 days
-
__hs_initial_opt_in
This cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode.
7 days
-
__hs_cookie_cat_pref
This cookie is used to record the categories a visitor consented to.
6 months
-
__hs_do_not_track
This cookie can be set to prevent the tracking code from sending any information to HubSpot.
13 months
-
hubspotapi-csrf
This is used for CSRF prevention - preventing third party websites from accessing your data. Expires after a year.
1 year
-
__hs_opt_out
This cookie is used by the opt-in privacy policy to remember not to ask the visitor to accept cookies again.
13 months
-
Used to deliver advertisements more relevant to you and your interests, and to measure the effectiveness of advertising campaigns.
Name
Description
Duration
Service URL
__utmc
Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session.
End of session (browser)
__utmb
Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server.
30 minutes after last activity
__utmx
Used to determine whether a user is included in an A / B or Multivariate test.
18 months
_gali
Used by Google Analytics to determine which links on a page are being clicked
30 seconds
_gat
Used to monitor number of Google Analytics server requests when using Google Tag Manager
1 minute
__utmv
Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server.
2 years after last activity
__utmz
Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server
6 months after last activity
_gac_
Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together.
90 days
_gat
Used to monitor number of Google Analytics server requests when using Google Tag Manager
1 minute
_gali
Used by Google Analytics to determine which links on a page are being clicked
30 seconds
__utmx
Used to determine whether a user is included in an A / B or Multivariate test.
18 months
__utmv
Contains custom information set by the web developer via the _setCustomVar method in Google Analytics. This cookie is updated every time new data is sent to the Google Analytics server.
2 years after last activity
__utmz
Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server
6 months after last activity
__utmc
Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session.
End of session (browser)
__utmb
Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analytics server.
30 minutes after last activity
_gac_
Contains information related to marketing campaigns of the user. These are shared with Google AdWords / Google Ads when the Google Ads and Google Analytics accounts are linked together.
90 days